Here is what I have been told to have you try:
- Reboot the computer.
- Open a different browser (Chrome, Explorer, Firefox, etc.).
If something funky is still happening, please do the following:
- Take a screenshot of the problem (you can do this by using the “snipping tool” – search for it by clicking the Windows button in the bottom left corner of your screen and then searching for “snipping tool”).
- Email the screenshot to me along with a clear, concise, professionally-worded explanation of what the problem is.
I’ll relay this information to the powers-that-be to try to get them to resolve the problems.